Return Policy
Refund and Returns Policy
Last updated: May 1, 2026
Thank you for shopping at trimalawn.
The following terms apply to any products you purchase from us.
Interpretation and Definitions
Interpretation
Words with initial capital letters have specific meanings defined here. These definitions apply whether in singular or plural form.
Definitions
For the purposes of this Refund and Returns Policy:
Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to trimalawn.
Goods means the items offered for sale on our website.
Orders refers to your request to purchase Goods from Us.
Service means the website.
Website refers to trimalawn, accessible from https://mowerhut.com.
You means the individual or company using the Service or purchasing from Us.
Your Order Cancellation Rights
You may cancel your order within 14 days without providing a reason.
The cancellation period expires 14 days after you or a third party (not the carrier) receives the Goods.
To exercise your cancellation right, you must inform us clearly by:
Email: contact@trimalawn.store
We will reimburse you within 14 days after receiving the returned Goods, using the same payment method. You won’t incur any reimbursement fees.
Conditions for Returns
To be eligible for a return, please ensure:
Goods were purchased within the last 14 days.
Goods are in original, unused condition with packaging intact.
Non-returnable Goods include:
Custom or personalized orders.
Perishable or expired items.
Health or hygiene items that have been unsealed.
Goods inseparably mixed with other items after delivery.
We reserve the right to refuse returns that do not meet these conditions.
Only regular priced items are eligible for refunds. Sale items are excluded unless otherwise required by law.
Returning Goods
You are responsible for the cost and risk of returning Goods to us at:
2081 Victory Blvd Staten Island, NY 10314.
We recommend using insured and trackable shipping. We cannot refund without receiving the returned Goods or proof of delivery.
Gifts
If the Goods were marked as a gift and shipped directly to you, you’ll receive a gift credit for the returned item’s value once we receive it.
If the Goods were not marked as a gift or the gift giver shipped the order to themselves, the refund will be issued to the gift giver.
Contact Us
We’re here to help you mow smarter — not harder.
Email Address: contact@trimalawn.store
Address : 2081 Victory Blvd Staten Island, NY 10314
Phone Number: (855) 531-7966
💬 Live Chat: Available during business hours on mowerhut.com
Q: What are your customer service hours?
A: Monday–Friday, 9 AM – 6 PM (CST)